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CRM Evaluation Center
Nov 25, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Enterprise Content Management: It Is More Than Just Web Content Management ( Pages)
by Hans Mercx
Jun 8, 2006
Abstract : Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions, others are integrating ECM with other systems, and all are focusing on key areas.
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Enterprise Content Management: It Is More Than Just Web Content Management (4 Pages)
by Hans Mercx
Oct 24, 2005
Abstract : Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions, others are integrating ECM with other systems, and all are focusing on key areas.
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The Quest for the Right Self-service Model: Enterprise Content Management Suite or Integrated, Best-of-breed? (3 Pages)
by Hans Mercx
Mar 19, 2007
Abstract : Organizations are looking for self-service models to manage their internal and external content. Content management systems are the answer, but then the question becomes which to choose—an all-in-one enterprise content management suite, or an integrated, best-of-breed point solution?
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The Quest for the Right Self-service Model: Enterprise Content Management Suite or Integrated Best-of-breed? ( Pages)
by Hans Mercx
Dec 12, 2007
Abstract : Organizations are looking for self-service models to manage their internal and external content. Content management systems are the answer, but then the question becomes which to choose—an all-in-one enterprise content management suite, or an integrated, best-of-breed point solution?
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Enterprise Content Management Solution Creates the Ultimate Customer Experience ( Pages)
by Hans Mercx
Aug 7, 2006
Abstract : Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full suite of ECM components. With this suite, it helps its clients provide the ultimate customer experience.
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Mainstream Enterprise Vendors Begin to Grasp Content Management Part Three: Challenges ( Pages)
by P.J. Jakovljevic
Nov 13, 2004
Abstract : To conduct collaborative processes, businesses need embedded intelligence, and business intelligence (BI) or analytics applications focused on structured data offer only a part of the total solution. In other words, businesses also need content management for the unstructured data and content, which can contain a majority of business information, given that many decisions makers collaborate via e-mail or voicemail, which are examples of vast unstructured info that currently resides outside of business processes and of the reach of ERP and BI systems.
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Implementing an Enterprise Content Management System What is in it for the organization? ( Pages)
by Hans Mercx
Apr 25, 2005
Abstract : Employee efficiency can greatly increase if information, currently scattered throughout a company, is structured through an appropriate enterprise content management system. Understanding the types of documents you have is key to knowing what type of system to implement.
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Do You Need a Content Management System? ( Pages)
by Hans Mercx
Nov 29, 2004
Abstract : Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both inside and outside of organizations, it is crucial to harness it as an effective business asset.
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Content Technologies releases MIMEsweeper PolicyPlus ( Pages)
by P. Hayes
Nov 29, 1999
Abstract : The PolicyPlus product contains not only anti-Spam and anti-virus engines, but also provides content filtering.
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